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Troubleshooting App Crashes on Android


azmanagedit
(@azmanagedit)
Member Admin
Joined: 1 year ago
Posts: 88
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Introduction:

If an app on your Android phone keeps crashing, here’s how to fix the problem and get it working again.

Steps to Troubleshoot:

  1. Clear App Cache and Data: Go to Settings > Apps, select the crashing app, and clear its cache and data.

  2. Update the App: An outdated app can crash frequently. Check the Google Play Store for updates and install the latest version.

  3. Restart the Device: Sometimes a simple restart can clear up temporary glitches causing app crashes.

  4. Reinstall the App: If the issue persists, uninstall the app and reinstall it from the Play Store.

  5. Check for Android Updates: Ensure that your Android OS is updated to the latest version, as updates can resolve compatibility issues.

  6. Factory Reset (as a last resort): If none of the above work, consider doing a factory reset, but back up your data first.


   
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