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Troubleshooting External Hard Drive Not Recognized


azmanagedit
(@azmanagedit)
Member Admin
Joined: 10 months ago
Posts: 88
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Introduction:

If your external hard drive isn’t being recognized, it could be a connection or drive issue. Here’s how to troubleshoot it.

Steps to Troubleshoot:

  1. Check the Connection: Make sure the USB cable is properly connected and test the hard drive with another port or computer.

  2. Check Disk Management: In Windows, go to Disk Management to see if the drive is showing up. If it appears but isn’t initialized, right-click and initialize the drive.

  3. Assign a Drive Letter: If the drive is showing up but has no letter assigned, right-click in Disk Management and assign a letter.

  4. Update USB and Storage Drivers: Ensure that your USB and external storage drivers are up to date through Device Manager.

  5. Run a Disk Check: Use the “chkdsk” command in Command Prompt to check for any errors on the drive.

  6. Test the Drive on Another Device: If it still doesn’t work, connect the drive to another computer to rule out any hardware problems.


   
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