Recent Posts
Online Members

 No online members at the moment

Troubleshooting Bla...
 
Notifications
Clear all

Troubleshooting Black Screen on Startup


azmanagedit
(@azmanagedit)
Member Admin
Joined: 10 months ago
Posts: 88
Topic starter  

Introduction:

If you encounter a black screen when starting your computer, it can indicate a hardware or display issue. Follow these steps to troubleshoot.

Steps to Troubleshoot:

  1. Check Monitor Connections: Ensure that the monitor is properly connected to the computer and powered on.

  2. Test with Another Monitor: Connect your computer to a different monitor to rule out a display issue.

  3. Boot into Safe Mode: Restart the computer and boot into Safe Mode by pressing F8 or Shift + F8 (depending on the system) to see if the issue persists.

  4. Update Display Drivers: Once in Safe Mode, update your display drivers via Device Manager.

  5. Check for Loose Components: If you’re comfortable opening your computer, check for any loose internal components, particularly the graphics card and RAM.

  6. Reset BIOS/UEFI Settings: Resetting the BIOS or UEFI to default settings can sometimes resolve startup issues.


   
Quote
Share:

AZ Managed
IT Services llc

Contact us today to request a consultation and discover how our expert solutions can help your business thrive.